Introducing MemberPass – the simple way to verify your identity

Achieva Credit Union strives to provide our members with secure and convenient banking solutions. We are pleased to introduce the latest technology to enhance the identity authentication and verification process, protect your personal information and reduce the risk of fraud.

Introducing MemberPass™: a simple and secure replacement for identity verification questions, like your birthday and social security number, saving you time and stress when you contact our call center.

This service is established through a mobile app called “MemberPass”. Once connected to the app, you’ll receive the MemberPass credential from an Achieva Member Service Advisor over the phone, allowing you to verify your identity using your thumbprint or other biometrics.

Key Benefits Include:

  • MemberPass makes the identity verification process faster, more efficient, and more frictionless than ever before.
  • MemberPass protects both you and Achieva from identity theft and fraud.
  • MemberPass is a simple and secure replacement for identity verification questions, like your birthday and social security number, making your experience convenient and stress-free.
  • You will be in full control of your personal information on your smart device, safeguarding it from being hacked or otherwise compromised.

Click here to view a list of Frequently Asked Questions and learn more. Enrolling is quick and easy! To enroll in MemberPass, contact Achieva Credit Union’s Member Service Center at 800-593-2274.


Achieva Life blogs and articles are intended to provide general information, thoughts, and articles in regards to the topics covered therein. Achieva Life is provided with the intent and understanding that Achieva Credit Union is not engaged in the act of rendering financial, consulting, medical, technological, legal, accounting or any other professional advice. The information provided within Achieva Life is not intended nor should be used as a substitute for medical, legal, or other professional advice or other expert opinions. Achieva Credit Union is not responsible for the accuracy of the information on Achieva Life and makes no representation regarding the accuracy of the content. Achieva Credit Union reserves the right to delete or block any comments. The content and comments on Achieva Life do not necessarily reflect the views of Achieva Credit Union.